777jaya apps Privacy Policy

777jaya apps collects certain personal information from users as needed to provide its services. This information is collected either directly through input you provide or automatically when you visit the website.

1.1 Information You Provide Directly

Information you provide when registering an account, managing transactions, or contacting us for support:

• Full name and date of birth (for age verification — applicable to users 21+)
• Mobile number and email address
• National ID card or passport number (for identity verification)
• Financial transaction details such as bKash, Nagad, Rocket, Upay, or bank account information as required
• Messages or requests you send for support

1.2 Automatically Collected Information

When you visit our platform, certain technical information is recorded automatically:

• IP address and device type
• Browser type and operating system
• Time of access, pages viewed, and time spent on the site
• Data collected through cookies and similar tracking technologies

Collected information is used only for specific and legitimate purposes. 777jaya apps never processes your information unnecessarily.

2.1 Primary Purposes

• Creating, managing, and securing accounts
• Processing deposit and withdrawal transactions and maintaining records
• Completing identity and age verification (to confirm 21+)
• Providing customer support — via live chat or email
• Activating applicable bonuses and promotions

2.2 Additional Purposes

• Technical improvement of the platform and performance analysis
• Preventing fraud and unauthorised access
• Sending users notices of important policy changes or service updates
• Providing relevant information related to responsible gaming

777jaya apps does not sell your personal information to third parties. However, information may be shared in a limited way in certain specific circumstances:

3.1 Service Provider Partners

We use trusted third-party services for payment processing, identity verification, and technical infrastructure management. Only the minimum information needed for them to perform their work is shared with these partners, and they are bound by strict confidentiality agreements.

3.2 Legal Obligations

Relevant information may be provided to comply with a lawful order from a law enforcement authority or a court directive. In such cases, only information that is legally required will be provided.

3.3 Business Changes

If the corporate structure of 777jaya apps changes for any reason, user information may be transferred to the relevant successor entity. Affected users will be notified in advance.

777jaya apps applies industry-standard technical and administrative measures to protect your information.

4.1 Technical Safeguards

• All data transfers are secured using SSL (Secure Sockets Layer) encryption
• Server-level firewalls and intrusion detection systems are active
• Sensitive information is stored in encrypted databases
• OTP-based two-step verification ensures login security

4.2 Administrative Safeguards

• Only authorised staff can access user information on a need-to-know basis
• All staff involved in data processing receive privacy training
• Regular security audits are conducted

While every effort is made to keep your information secure, no one can guarantee 100% security when transmitting data over the internet. You are therefore advised to keep your account password confidential and to avoid logging in from unfamiliar devices.

777jaya apps uses cookies to improve website functionality and personalise the user experience.

5.1 Types of Cookies

• Essential cookies: For maintaining login sessions and ensuring security — the site cannot function properly without these
• Functional cookies: For remembering your preferred language and settings
• Analytics cookies: For understanding site traffic and usage patterns — these do not reveal any personal identity

5.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies will prevent you from using some important features of the site.

777jaya apps retains your information only for as long as it is necessary or legally required.

• Information on active accounts is retained for as long as the account remains open
• Transaction records are retained for the period required under financial regulations
• After an account is closed, some information may be kept for a limited period for security and fraud prevention purposes
• Cookie data is generally deleted when a session ends or after a set period

You have certain important rights over your personal information, which 777jaya apps respects.

7.1 Right to Access

You can contact our support team at any time to find out what information we hold about you. This request can be made via our 24/7 live chat or email support.

7.2 Right to Rectification

If there is any error in your stored information, you can request a correction. This can be done through account settings or via the support team.

7.3 Right to Erasure

In certain circumstances you can request that your information be deleted. However, this request may not be possible to fulfil in cases of legal obligation or ongoing disputes.

7.4 Right to Object to Processing

You can let us know at any time if you object to your information being used for marketing communications. In that case, we will stop using your information for that purpose.

777jaya apps provides services only to individuals aged 21 or older. We do not knowingly collect information from minors.

An age verification process is completed at the time of registration. If we are notified that a minor's information has been collected for any reason, we will immediately close that account and delete all related information.

Responsible gaming is very important to us. Read our Responsible Gaming Policy to learn how we help users maintain safe gaming habits.

Our platform contains content from game providers (including Pragmatic Play, PG Soft, JILI, Evolution, Spribe, and others). These independent service providers may have their own privacy policies.

For payment processing, we use trusted payment providers such as bKash, Nagad, Rocket, Upay, and bank transfer. Your financial information is processed directly in the secure environment of these providers at the time of transaction.

Information you provide on any third-party platform is governed by that platform's own privacy policy. 777jaya apps is not responsible for how third parties manage information.

777jaya apps reserves the right to update this privacy policy as needed. Users will be notified of any significant changes via their registered email or a notice on the platform.

If you continue to use the platform after a revised policy is published, it will be assumed that you have accepted the new policy. You are therefore advised to check this page regularly.

Read our Terms and Conditions for full details on the general terms of using the service. Our FAQ page is also useful for answers to common questions.

Contact us for any privacy-related questions, concerns, or requests:

• Live Chat: 24 hours a day, 7 days a week — support available in Bengali and English
• Email: [email protected]

Our support team will do their best to respond to your privacy-related requests as quickly as possible.